PLEASE TAKE INTO ACCOUNT THAT THE DELIVERY TIME MAY SIGNIFICANTLY INCREASE DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping within Lithuania

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ALATONA UAB is not responsible for these charges if they are applied and are your responsibility as the customer.

Delivery time may take 5-30 business days. (DELIVERY TIME MAY SIGNIFICANTLY INCREASE DUE TO THE IMPACTS OF COVID-19.)

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 2 business days for the tracking information to become available.

If you haven’t received your order within 30 business days of receiving your shipping confirmation email, please contact us at info@groziokosmetika.lt with your name and order number, and we will look into it for you.